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BLUECONNECT
Providers
July/August 2023
In This Issue
► July/August news: Executive summary
► Inpatient notification and authorization updates
► Quality claim coding = quality data
► Behavioral health: Earn diabetes-focused CEU credits
► Let’s help immunize all children and adolescents
► AZ Blue fee schedule updates
September 6 webinar: Join us
for Maternal Mental Health
July/August news: Executive summary
Blue Cross® Blue Shield® of Arizona (AZ Blue) has launched a new subsidiary: Prosano Health Solutions (learn more).
Quick updates and reminders for your teams
  Gold Card Prior Authorization Program start date: August 1, 2023
We’re streamlining the prior authorization request process for qualifying providers. See our June article and visit our Gold Card information webpage.
AZ Blue website redesign update
Have you noticed the changes on the azblue.com website? The redesigned site features a new provider resource center, with access to helpful content across many different topics (learn more).
Reminder: PCP referral approvals are not required at this time 
For PCP-HMO plans, we’re still waiving the PCP referral approval requirement until further notice. Please continue to make in-network referrals for specialist office visits. We will let you know when approval for such referrals is once again required.
CEU opportunities (at no cost)
1. The American Diabetes Association® is offering CEU opportunities (at no charge) for behavioral health providers who work with patients living with or at high risk for diabetes. Get the details and REGISTER NOW. 
2. The next webinar from the Arizona Community Grand Rounds will be on September 6. Join us for Maternal Mental Health: Arizona Resources and Best Practices, presented by:
Caitlin Skeens, MS, LPC, PMH-C, Arizona Chapter of Postpartum Support International, perinatal mental health clinical psychotherapist 
Saira Kalia, MD, MBBS, Banner University Medical Group, Associate Professor of Psychiatry and Director of the Arizona Perinatal Psychiatry Access Line (APAL)
REGISTER NOW to save a seat for the discussion and earn one AAFP credit (free of charge).
3. BCBSAZ Health Choice will launch Mountain ECHO Academy in October 2023. This program, a Project ECHO® replicate, provides education through a series of brief lectures by subject matter experts and de-identified case consultations. All providers are invited to participate in these virtual “all-teach, all-learn” educational sessions held on the first, second, and third Mondays of the month, October 2023 through May 2024. Mountain ECHO programs offer one CEU per session at no cost.
Substance Use Disorders – first Mondays, 12-1 p.m.
Trauma in Children – second Mondays, 12-1 p.m.
Social Determinants of Health – third Mondays, 12-1 p.m.
Learn more and REGISTER NOW at Mountain ECHO – BCBSAZ Health Choice (healthchoiceaz.com). After you submit your registration, invitations will be sent out within the week.
Secure azblue portal tips
• Checking eligibility and benefits: Be sure the member ID prefix used in your inquiry is valid for the date of service. Alternatively, you can use the “Name” search option. For more information about our 2023 prefix replacements for certain members, visit the azblue.com/prefix page.
• Accessing online remits: You can now search remits by Check/EFT Number. Also, using a narrow date range (within the same calendar year) can optimize your search results.
For more information about these updates, contact us at 602-864-4231 or 1-800-232-2345, ext. 4231, or reach out to your provider liaison.
In This Issue
► July/August news: Executive summary
► Inpatient notification and authorization updates
► Quality claim coding = quality data
► Behavioral health: Earn diabetes-focused CEU credits
► Let’s help immunize all children and adolescents
► AZ Blue fee schedule updates
September 6 webinar: Join us
for Maternal Mental Health
Blue Cross, Blue Shield, the Cross and Shield Symbols, MyBlue, BlueCard, Federal Employee Program, and FEP are registered service marks, and BluePathway and BlueJourney are service marks, of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.

American Diabetes Association is a trademark of American Diabetes Association, Inc.

Project Echo is a service mark of UNM Rainforest Innovations Corporation New Mexico.

© 2023 Blue Cross Blue Shield of Arizona, Inc. All rights reserved.
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